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The Reality of the Family Today

  Ta' Mlit, Pastoral Centre, Mosta
Reality of the Family Today

Does the family change as much as society does, or does society change as much as the family? This question is asked and discussed repeatedly in different forums.

For society, but even more so for Christians, the family is at the center of human formation. A Christian can be a good Christian only if one is a good human being, and a good human being has a well-formed and balanced character.

This character formation is an ongoing process, mostly based on good familial interactions, where stages of life, events, and situations constantly change dynamics. It is not always easy to keep up with the constant changes, and this can put great pressure on relationships, which might lead to some struggles.

Family ministry, just like any other ministry, needs to read the signs of the times and use the tools of discernment to provide the necessary answers to the evolving questions.

These challenges faced by families today will be addressed by professionals to better equip family ministers.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 50% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi.

  • Chair Couples of family/couple groups in parishes
  • People who are interested in the subject

Target Audience Age: 18+

The course will take place on Mondays from 6:30pm to 8:30pm

DatesSession
6th MayLiving out one’s vocation within our families
13th MayStress management: Work-life balance
20th MayWhat is more important, being a parent or a spouse?
27th MayFinancial Burdens
3rd JuneEvolving children’s needs and teenagers

This course has two exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all
contact hours for this course.

2. Certificate of Achievement

To obtain a Certificate of Achievement, students must:

  • attend a minimum of 80% of all contact hours
  • successfully complete a written assignment

Language: Understanding Maltese and be fluent in English.

Digital: Applicants are required to be digitally literate especially, in office suites.

Basic Customer Care Skills

Basic Customer Skills

For Parish Office Staff

This course aims to equip participants with both practical skills for front office roles and a deeper understanding of how these skills can be applied within the context of the Church’s mission and ethos. It emphasizes the importance of customer care not only as a professional responsibility but also as a form of ministry and outreach.

Thus, participants will have the opportunity to acquire the necessary skills in basic customer care and front office skills, as a means for new evangelisation.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 50% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi.

Parish staff who work in the front office.

Target Audience Age: 18+

The course will take place on Wednesdays from 6:00pm to 8:00pm

DatesSession
8th MayCustomer Care as a form of Evangelisation
What is Customer Service?
a. Definition of ‘Customer’
b. Definition of ‘Care’ with also spiritual significance
15th MayCustomer Care service settings – specific to parishes and pastoral work
22nd MayAims and objectives of customer service in an organisation
29th MaySelf-Development in Customer Care service
5th JuneImportance of Customer Care service in the organisation.

This course has two exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all
contact hours for this course.

2. Certificate of Participation
The student will receive a Certificate of Participation when attending a minimum of 80% of all
contact hours and successfully complete a short multiple-choice online exam.

Digital: Applicants are required to be digitally literate especially, in office suites.

Introduction to Youth Ministry

Introduction to Youth Ministry

This course will serve as an introduction and foundation for youth ministry. Youth ministers, youth leaders and animators will reflect on who they are, their journey of faith and the call of being a youth minister/youth leader/animator in today’s society. This will involve a discussion on ‘tools’ that believers should have to live faith.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 44% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi

  • Serving youth ministers/youth leaders/animators
  • Youth aspiring to become youth ministers/youth leaders/animators

Target Audience Age: 16+

Sessions will be held on Wednesdays from 6:00pm to 8:00pm

DateSession Title
Session 1Reaching to our Roots
Session 2Catholic Youth Leaders
Session 3Living out our Faith 1
Session 4Living out our Faith 2
Session 5Deepening of Certain Ministry Aspects

This course has two exit certificate options:

1. Certificate of Attendance

A Certificate of Attendance will be awarded to students who have attended at least 80% of contact hours for this course.

2. Certificate of Achievement

A Certificate of Achievement will be awarded to students who have attended at least 80% of contact hours for this course and successfully complete and pass written assessment.

Digital: Applicants are required to be digitally literate, including knowing how to access the internet and use office suite software.

The Jubilee – Pilgrims of Hope

Jubilee - Pilgrims of Hope

This course aims to help participants to prepare themselves and be able to prepare others for The Jubilee of 2025, centred around the theme of hope.

Participants will gain a deeper understanding of the biblical foundations of the words “jubilee,” “hope,” and “pilgrimage”. The course will delve into the teachings of Pope Benedict XVI and Pope Francis on the subject of hope. A dedicated session will be devoted to applying the concept of Jubilee in our contemporary context and understanding its relevance to the Church’s mission of Evangelisation.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 50% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi

  • Pastoral Workers
  • Individuals interested to prepare for the jubilee

Target Audience Age: 18+

Lectures will take place on Mondays from 6:00pm to 8:00pm

DateSession
8th April 2024Introduction:
What does the word ‘Jubilee’ mean?
The Jubilee in Sacred Scriptures
15th April 2024Hope in the Old Testament
22nd April 2024Hope in the New Testament and in the first communities of the Church
29th April 2024What does the world ‘Pilgrimage’ mean?
The Pilgrimage in the Sacred Scriptures
13th May 2024 Hope in the writings of the Popes – Spe Salvi and the catechesis of Pope Francis
20th May 2024New Evangelisation and the Year of the Jubilee

This course has three exit certificate options:

Certificate of Attendance

The student will receive a Certificate of Attendance when attending a minimum 80% of all contact hours for this course. 

Certificate of Participation

The student will receive a Certificate of Participation when attending a minimum 80% of all contact hours for this course and pass from short multiple-choice exam.

Certificate of Achievement  

To obtain a Certificate of Achievement, students must:

  • attend a minimum 80% of all contact hours
  • pass from short multiple-choice exam
  • pass from written assessment

Language: Applicants must be fluent in English and have basic proficiency in Maltese.

Digital: Applicants must be digitally literate, especially on how to access the internet and use office suites.

Introduction to Parish Ministry

Introduction to Parish Ministry

“If the parish proves capable of self-renewal and constant adaptivity, it continues to be ‘the Church living in the midst of the homes of her sons and daughters”

Pope Francis.

Throughout this course, participants will explore the parish as a significant symbol of God’s presence in our community. The course will start by delving into the contemporary reality of today’s parish. Participants will then proceed to learn about the different roles within the Church; identifying the decision-making bodies of the Church and different ministries in a parish, highlighting the importance of everyone’s participation. This will include a discussion on effective teamwork and service to others. Attendees will then be introduced to the principles of communal discernment, examining its definition, tools, and practical applications. The course will conclude by presenting a model of communal discernment, elucidating the different roles within it, and outlining the composition of discerning groups.

Specifically tailored for those actively involved in parish ministry, the course seeks to inspire a deeper commitment to the renewal of parishes, aligning them as vibrant evangelizing entities in today’s society, guided by recent teachings on parish life.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 57% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi.

  • Pastoral Workers, especially those involved in decision-making bodies.
  • Individuals interested in the subject

Target Audience Age: 19+

The course will take place on Mondays from 6:00pm to 8:00pm

DatesSession
15th April 2024Today’s Parish – What is a Parish?
22nd April 2024The different roles in the Church & Ministries in a Parish
29th April 2024Executive and decision-making bodies in a Parish
6th May 2024What is communal discernment? What are the tools used?
13th May 2024A discerning method

This course has three exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum 80% of all
contact hours for this course.

2. Certificate of Participation
The student will receive a Certificate of Participation when attending a minimum 80% of all
contact hours for this course and passing from short multiple-choice online exam.

3. Certificate of Achievement
The student will receive a Certificate of Achievement when:

  • attending a minimum 80% of all contact hours
  • passing short multiple-choice online exams and written assessment

Language: Applicants are required to have an understanding of Maltese and be fluent in English.
Digital: Applicants are required to be digitally literate especially, in office suites.

Emotional Support: Self Awareness and Self Care

  Ta` Mlit, Mosta
self-awareness and self-care

This is a follow-up course which complements the ‘Emotional Support in the Community: Basic Skills’ course. This course focuses on and encourages the participants to engage in reflective practice, and to enhance the skills of self-awareness. It takes an in-depth look at issues related to transference and countertransference, and how these influence the individuals receiving the service.

The course then delves into the topic of mental health, focusing on supporting people with mental health issues, particularly when it comes to depression and anxiety. The course also aims to create an opportunity to discuss self-care practices, which are crucial to providing the best possible care.

Learning Outcomes:

By the end of this course, the student will be able to:

  • Understand the importance of self-awareness and how to apply it to themselves in a personal and pastoral care context.
  • Define and describe transference and countertransference and what prompts them.
  • Comprehend the meaning of reflective practice, and hence begin to analyse their practices to gain a better understanding of quality service, which ensures a safe and positive working environment.
  • Grasp the concepts of mental health and mental health issues and how they affect daily life.
  • Explore what depression is (and is not) and highlight the difference between ‘normal’ anxiety and anxiety disorders.
  • Understand the importance of taking care of themselves as service providers.

If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 43 %  discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi

The course is highly recommended for:

  • Those who completed Emotional Support in the Community: Basic Skills with the Pastoral Formation Institute. 
  • People who desire to enhance their listening abilities, to improve their relationships with family members, and co-workers.
  • Supportive individuals who wish to care for themselves in the process of helping others.

Target Audience Age: 18+

During their personal commitments, pastoral workers have a variety of experiences that help them better understand themselves.

Knowing oneself and becoming self-aware helps those involved in pastoral work relate to those with whom they are called to be in a relationship more effectively. It’s vital as they strive to treat others’ feelings, points of view, and circumstances with kindness and faithfulness.

In addition to self-awareness, emotional self-awareness encourages pastoral workers to investigate how their emotions influence their pastoral work. Hence, it is vital that they keep their emotions in check.

Countertransference occurs when the person receiving the service triggers the pastoral worker’s unconscious wants, desires, or experiences. In certain circumstances, pastoral professionals may be unaware of the needs or sentiments developing within themselves. As a result, a volunteer or pastoral worker must have good psychological health and emotional maturity.

Due to unresolved feelings, the pastoral worker or volunteer becomes a person from the past for the individual receiving the service through transference. A significant relationship is formed through association when a pastoral worker reminds a layperson of someone who has been a nurturing influence in their life.

Reflective practice in pastoral ministry is associated with an increased awareness of the minister’s own style in service, as well as validation of his or her own ideas. There may be room for constructive challenges to customary practices. This will aid in clarifying the role of the ministry in society.

Reflective practice also assists pastoral workers in identifying their own strengths and limitations and using this knowledge to encourage their peers to enhance their performance or service. Reflection will help the volunteer improve their self-directed learning ability, motivation, and the level of care they can provide.

Because pastoral workers engage with people on a daily basis, it is critical that they are aware of any mental health concerns that may be harming their service users’ well-being. During this session, we will have an overview of mental health concerns that may be affecting individuals we meet through our volunteer work.

As a result, they will recognize that good mental health entails being able to think, feel, and behave in ways that you need and want to live your life. However, if you experience a period of poor mental health, you may find that the ways you often think, feel, or react become difficult, if not impossible, to manage.

During this session, pastoral workers will gain a better understanding of the causes that contribute to depression, as well as how trauma can contribute to it. They will also appreciate the connections between childhood trauma and how adults function with and without depression and anxiety issues. With all this information, pastoral workers will learn how to support these individuals while respecting their autonomy.

There may be a misconception that self-care is unnecessary during pastoral work because a minister is supposed to devote their lives to others with boundless love. However, pastoral workers will become more conscious of the importance of self-care during this session. They are less likely to break boundaries, burn out, or engage in risky behavior if they practice self-care, which helps lower overall stress and helps them achieve balance. They are becoming more aware that when they take care of themselves, they are also taking care of others.

 

The course is delivered in 6 sessions (12 contact hours) over 6 weeks. The 2-hour weekly sessions are held on Mondays between 6:00 pm and 8:00 pm at Ta’ Mlit Pastoral Centre. Free parking facilities are available.

Mondays at 6:00 pm – 8:00 pm
DateLecture Title
15.01.2024 Understanding Self-Awareness. 
22.01.2024 Discussing Transference and Countertransference. 
29.01.2024 Understanding the Concept of Reflective Practice and Learning to Reflect on Our Work.
05.02.2024 Understanding Mental Health and Supporting People with Mental Health Issues.
19.02.2024 Working with People Dealing with Depression and Anxiety.
26.02.2024 Appreciating and Practicing Self-Care.
Certification:  

This course offers three exit certificate options

1. Certificate of Attendance

To receive a Certificate of Attendance, students must attend a minimum of 80% of the course contact hours.

2. Certificate of Participation

To obtain a Certificate of Participation, students must attend all the contact hours and pass the short multiple-choice online exam.

3. Certificate of Achievement

To obtain a Certificate of Achievement, students must:

  • attend all minimum of 80% of the contact hours;
  • pass the short multiple-choice online exam;
  • and successfully complete a Case Study Analysis.

Teaching and Awarding Institution: Pastoral Formation Institute

Qualifications: Every application will be considered on its individual merits. The Pastoral Formation Institute accepts a wide range of qualifications, and we always strive to evaluate applications based on academic potential. We consider a diverse range of academic, vocational, and professional qualifications, as well as work and other relevant experiences and skills.

Language Skills: A basic understanding of both Maltese and English.

Digital Skills: Proficient in internet access and word processing.

Emotional Support: Introducing Helping Skills to Service Providers

  Ta` Mlit, Mosta

This course aims to provide emotional support skills to workers in the service industry with jobs that require them to work directly with people on an individual level, such as hairdressers, beauticians, and more. To maintain a positive relationship in the service industry, workers are faced with the inevitable task of supporting their clients in the problems and experiences they may feel comfortable sharing with them.

Empathy, affection, and care are all forms of emotional support that the clients may need. According to research, the most effective strategy for engaging customers is to go beyond customer satisfaction and connect with them on an emotional level, which plays a larger role in meeting deeper emotional demands. Following this training, participants will be more aware of how to assist their customers on an emotional level while maintaining appropriate boundaries, valuing self-care, and being able to refer to other professionals.

Learning Outcomes:

By the end of this course, students will be able to:

  • improve their listening and assist colleagues and/or clients at work;
  • accompany with others while containing their emotions;
  • know when and how to refer patients for additional assistance;
  • build a sense of familiarity among their staff and consumers.
  • People whose work requires them to listen to and support colleagues and/or clients.
  • Service providers who have direct contact with their clients and spend a significant amount of time with them.
  • Service providers who want to strengthen their interactions with their clients and colleagues.
  • Employers who seek to foster a sense of familiarity among their employees and customers.

Target Audience Age: 18+

It is not necessary for attendees to have any academic background in the psychological sector.

This session aims to provide more awareness to service providers regarding the importance of emotional connections when developing relationships with customers,  encouraging customer loyalty and a good overall reputation.  

The learning outcomes of this session are:
  • to define ‘emotion’ and be conscious of how one interacts with their own feelings.
  • to be aware that a person can communicate by expressing their emotions.

In this session,  participants learn about listening, supporting, and validating feelings as helping skills. By simply being present, participants learn how to lay the groundwork for additional support and assist one another.

The learning outcomes of this session are:
  • Learning how to be present with people physically, emotionally, and mentally.
  • Learning how to help a person feel accepted, understood, and not judged.

The crucial skill of empathy is tackled in this session. Participants learn to be aware of the fundamental requirements for providing assistance, showing unconditional positive regard and empathy while being congruent.  

 The outcomes of this session are:

  • Becoming aware of the importance of empathy.
  • Being sincere, genuine, and honest with their customers.
  • Adopting a perspective of complete acceptance and love, whether for oneself or another.

This session will delve into the practice of upholding boundaries. Setting boundaries at work allows us to foster safe connections while being aware of our interactions with others and ourselves.

The outcomes of this session are:
  • Being able to practice self-care by establishing healthy boundaries.
  • Being aware of the various boundary types that preserve a good relationship while protecting participants from their customers.

During this session,  participants learn when to refer someone to professional help . Participants learn the difference between respecting the customers’ confidentiality and when it is necessary to disclose certain information for the benefit of their well-being.

The outcomes of this session are:
  • Learning and being able to differentiate between various helping professionals and services available;
  • Being able to guide and refer people to more specialised help when needed.

 

The course is delivered in 5 sessions (10 contact hours) over 5 weeks. The 2 hour weekly sessions are held on Mondays between 6:00 pm and 8:00 pm. at Ta’ Mlit Pastoral Centre. Free parking facilities are available.

Mondays: 6:00 pm – 8:00 pm
DateLecture Title
21st AugustRecognising the Value of Strong Emotional Bonds with Customers
28th AugustLearning how to listen, contain, and validate customers’ feelings.
4th SeptemberHow to Demonstrate Empathy while Listening to Customers
11th SeptemberLearning to maintain healthy boundaries while remaining emotionally connected to customers.
18th SeptemberKnowing when, where, and how to refer someone to a professional.
Certification:  

This course has three exit certificate options: 

  1. Certificate of Attendance

To obtain a Certificate of Attendance, students must attend all the course contact hours. 

2. Certificate of Participation

To obtain a Certificate of Participation, students must attend all the course contact hours and pass the short multiple-choice online exam. 

3. Certificate of Achievement 

To obtain a Certificate of Achievement, students must: 

  • attend a minimum of 80% of all course contact hours;  
  • successfully complete the course`s assessments (short multiple-choice exam & case study analysis)

Teaching and Awarding Institution: Pastoral Formation Institute

Qualifications: Every application will be considered on its individual merits. The Pastoral Formation Institute accepts a wide range of qualifications, and we always try to judge applications on the basis of academic potential. We do consider a very wide range of academic, vocational, and professional qualifications, as well as work and other appropriate experiences and skills.

Language: Primary level understanding of Maltese and English.

Digital: Knows how to access the internet and use a word processor.