Archives

Introduction to Sacred Scriptures

The Bible is not a single work, but a library of books that, while sharing the same divine authorship, differ greatly in their styles, history, cultural background, themes, and interpretation.

Through this course, students can expect to develop a basic understanding of why and how the Bible came to be, considering its different sources, transmission, redaction, consolidation, and intentions.

By integrating their newly acquired knowledge of the Bible’s history and the roles of divine inspiration and human cooperation in its creation, students will be able to interpret Biblical passages with greater depth, meaning, and truth. They will also learn to recognize and avoid common errors in Scriptural interpretation. Above all, they will grow in their passion for God as present in His Word.

  • Pastoral Workers involved in the Ministry of the Word.
  • Christians committed to continual growth in their relationship with God, who, however, have little to no experience in the formal study of Sacred Scripture.

Target Audience Age: 18+

The course will take place on Wednesdays from 6:00pm – 8:00pm

Students have the option to join this course online via Zoom

DateSession
25th September 2024Canonicity
2nd October 2024Inspiration
9th October 2024History of the Old Testament
16th October 2024History of the New Testament
23rd October 2024Hermeneutics

This course has three exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all contact hours for this course.

2. Certificate of Participation

The student will receive a Certificate of Participation when attending a minimum of 80% of all contact hours for this course and pass from short multiple-choice exam.

3. Certificate of Achievement

The student will receive a Certificate of Achievement when attending a minimum of 80% of all contact hours for this course, pass from short multiple-choice exam and written assignment.

Language: Applicants must be proficient in both Maltese and English.

Digital: Applicants must be digitally literate particularly, in use of office suites and internet access.

Living Beyond Sunday

Our relationship with God extends beyond the confines of our parish church once we depart after Sunday Mass. “The mass is ended, go in peace” serves as an exhortation for what we receive during Mass to transform not just our hearts, but also our families, homes, and schools into welcoming places to encounter Christ.

However, we all know that this isn’t always easy; in fact, it can be quite challenging at times. Life is often busy and filled with distractions, making it easy to lose sight of our purpose: nurturing saints. Pope Francis refers to these saints as ‘next-door neighbours’ – “a holiness found in our next-door neighbours, those who, living in our midst, reflect God’s presence.” This concept applies primarily to our families but also extends to our schools, parishes, and catechism centers, among others.

In our new course, ‘Living Beyond Sunday’, we aim to provide ideas to help parents and all those working with children create an environment where encounters with God are frequent. It explores how to foster holiness in life’s the ordinary moments, beginning with spiritual pedagogy and then offering practical ways to implement these ideas. With a bit of creativity, effort, and adaptation, we believe it’s possible to make the experiences we have during liturgy appealing, meaningful, and impactful for children.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 50% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi.

  • Pastoral workers aiding in children’s and family ministry
  • Chaplaincy teams in schools
  • Parents

And other individuals interested in the subject.

Target Audience Age: 18+

TBA

This course has three exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all contact hours for this course.

2. Certificate of Participation

The student will receive a Certificate of Participation when attending a minimum of 80% of all contact hours for this course and pass from short multiple-choice exam.

3. Certificate of Participation

The student will receive a Certificate of Achievement when attending a minimum of 80% of all contact hours for this course, pass from short multiple-choice exam and written assignment.

Language: Applicants must be proficient in both Maltese and English.

Digital: Applicants must be digitally literate particularly, in use of office suites and internet access.

Award in Helping Skills for Educators

MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Helping Skills for Educators is accredited at EQF/MQF Level 6, as Further Education Programme.

The teaching profession entails a myriad of daily responsibilities both in and out of school hours, often leaving educators with little time for self-reflection. While the primary focus is on students’ well-being and academic success, this course offers educators the opportunity to learn how to prioritize their own well-being through self-care and self-awareness, thereby empowering them to better understand how their thoughts, feelings, and behaviours influence their interactions with students and colleagues. Participants will explore new methods of self-care, including effective emotional management techniques. These skills will enable them to nurture their professional relationships with students and colleagues while effectively managing stress.

By the end of the course, participants will:

  • Develop self-awareness and resilience.
  • Learn to detach emotions from students’ behavior.
  • Gain assertiveness skills.
  • Appreciate the importance of self-care.
  • Members of the school’s Senior Management Team
  • Head of Departments
  • Educators (Teachers, Kindergarten Educators, Learning Support Educators – LSEs)
Target Audience’s Age: 18+

Session 1: Cultivating emotional intelligence as a profession

Teachers can foster an effective learning environment by aiming to enhance their students’ knowledge and skills across various disciplines and talents. Educators with high emotional intelligence are more attuned to their students’ behavioural and psychological well-being, enabling them to address disruptive behaviours, monitor academic progress, and nurture interpersonal relationships effectively. They become adept at navigating the myriad challenges children face.

Throughout this session, teachers will develop emotional intelligence by monitoring their emotions, observing their behaviour, and taking responsibility for their feelings. They challenge the status quo in line with their convictions, recognize their emotional triggers, become more attuned to their sources of inspiration, and anticipate their emotional responses as they enhance their emotional intelligence. This process is facilitated by their trust in their intuition.

Session 2: Reflective practice as a tool to understand the teaching relationship with student


Reflecting on teaching can help educators understand how their students learn best and hold themselves accountable for their growth. By evaluating the strengths and weaknesses in their teaching, teachers gain insight into the factors that facilitate or hinder learning.

The reflection process also aids educators in gaining a deeper understanding of themselves and their teaching methods. Through self-questioning and self-assessment, teachers identify their strengths and areas for improvement. Reflection enables educators to recognize how they have contributed to others’ achievements and how this translates into practical learning scenarios.

Session 3: Connecting with students and understanding their emotions

Most teachers aim to foster strong connections with their students, yet it’s essential to maintain a balanced teacher-student relationship. This relationship is cultivated when a teacher attunes to the classroom atmosphere, discerns why students react differently, and identifies the most effective learning strategies for each individual. Such awareness enables teachers to focus on their teaching effectively.

Dealing with conflicts becomes more fruitful when students feel acknowledged and valued by their teacher, fostering an environment where they can openly discuss their concerns without fear of embarrassment or exclusion. Learning from mistakes is most effective in an environment where students feel safe and supported.

Teachers come to understand that students’ behaviour often reflects their own emotions rather than being a direct response to the teacher. This session aims to help teachers gain deeper insights into their students and maintain professional boundaries, thus avoiding personal entanglements with their students’ emotions.

Session 4: Maintaining practical strategies to manage anxiety and stress as an educator


Teaching is undeniably a demanding profession, requiring teachers to be emotionally resilient in order to support their students’ mental well-being effectively. The nature of the job entails standing in front of a classroom for extended periods, often bringing work home, and being evaluated based on criteria that may feel beyond one’s control. These challenges can be taxing for all educators, particularly those grappling with anxiety.

Through self-awareness, teachers begin to identify stressors in the classroom and gain insights into managing anxiety. This session aims to equip educators with healthy coping mechanisms to navigate the demands of their profession more effectively.

Session 5: Assertiveness skills – How and when to be assertive

There are certain characteristics commonly found in teachers who employ assertive skills, which may need to be cultivated even if they are not innate to the teacher’s personality. Although the term “assertive” might seem off-putting, an assertive teacher can maintain a warm demeanor with students while also establishing clear boundaries. This approach can help students develop crucial social skills. In this session, teachers will learn how and when to assert themselves effectively.

Session 6: Acknowledging and practicing self-care

The value and importance of self-care are relevant across all professions, yet it is more stigmatized in some than others. For instance, teachers may find it easier to encourage others to prioritize their health than to do so themselves. However, self-care is essential for teachers to maintain good mental health, especially considering the considerable energy they expend on others while often neglecting their own needs. Unfortunately, self-care is sometimes misunderstood and dismissed by educators as “selfish” or “superficial.” In reality, teachers who prioritize self-care serve as role models for the importance of maintaining a healthy lifestyle.

This course blends two forms of learning; in-person seminars (12 hrs) and recorded lectures (3 hrs) accessible on our VLE platform.

Seminars will take place on Saturdays from 9:00am to 1:30pm

DatesSeminar
9th NovemberPart 1 – Cultivating emotional intelligence
Part 2 – Reflective practice as a tool to understand the teaching relationship with the students
16th NovemberConnecting with students and understanding their emotions
23rd NovemberPart 1 – Assertiveness skills – how and when to be assertive
Part 2 – Acknowledging and practicing self-care

This course has two exit certificate options: 

  1. Certificate of Attendance

A Certificate of Attendance will be awarded to students who have attended at least 80% of the course’s contact hours.

  1. Certificate of Participation 

A Certificate of Participation will be awarded to students who have attended at least 80% of the course’s contact hours and pass from reflective journal.

Final Award: Award in Helping Skills for Educators

Teaching & Awarding Institute: Pastoral Formation Institute

Duration: 11 weeks

MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Safeguarding Children & Vulnerable Adults is accredited at EQF/MQF Level 4, as Further Education Programme.

Applicants must hold an MQF/EQF level 5 or higher qualification in education, along with an MQF/EQF level 3 or higher qualification in both Maltese and English.

Introduction to Franciscan Spirituality

  ĊAK

This course delves into the timeless relevance of St Francis of Assisi’s life and teachings, portraying him as both a devoted disciple of Christ and a prophetic figure for our contemporary world. Participants will explore how St Francis’s wisdom can be applied to everyday life, including aspects such as prayer and discernment. Additionally, in anticipation of next year’s Jubilee of Hope, participants will explore St Francis as a companion figure for the upcoming Jubilee.

  • Franciscan collaborators
  • Individuals interested to explore and deepen their knowledge in Franciscan Spirituality

Target Audience Age: 18+

The course will take place on Tuesdays from 6:00pm to 8:00pm

October 2024

DatesSession
8th OctoberIntroduction – The Saint’s Life
15th OctoberThe Franciscan Rule
22nd OctoberThe Mysteries of the Incarnation and Easter in the life of St Francis of Assisi
29th OctoberAgiography

November 2024

DatesSession
5th NovemberSt Francis and the Word of God
12th NovemberSt Francis’s Testament
19th NovemberThe Contemplative Dimension and the Stigmata of St Francis of Assisi
26th NovemberSt Francis of Assisi and the Jubilee of Hope

December 2024

DatesSession
3rd DecemberFranciscan Discernment
10th DecemberThe Franciscan Dimension of the Liturgy and Particular Devotions

January 2025

DatesSession
14th JanuaryThe Economy of Francesco
21st JanuaryFranciscan Spirituality in Everyday Life

February 2025

DatesTimeSession
Saturday 8th February9:00am – 12:30pmHalf-Day Seminar on The Canticle of Creation

This course has three exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all
contact hours for this course.

2. Certificate of Participation

To obtain a Certificate of Participation, students must:

  • attend a minimum of 80% of all contact hours
  • successfully complete and pass from a short multiple-choice exam

3. Certificate of Achievement

To obtain a Certificate of Achievement, students must:

  • attend a minimum of 80% of all contact hours
  • successfully complete and pass from a short multiple-choice exam
  • successfully complete and pass from written assignment

Language: Applicants must be proficient in both Maltese and English.

Digital: Applicants must be digitally literate particularly, in use of office suites and internet access.

Introduction to The Book of Ruth

The course aims to provide participants with a close reading of the Book of Ruth. It will delve into the historical context of the book, its structure, and practical implications such as migration, charity, fidelity, love, and the value of patience that emerge from this reading.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 50% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi.

  • Individuals interested in scripture studies

Target Audience Age: 18+

The course will take place on Wednesdays from 6:00pm to 8:00pm

DatesSession
3rd JulyIntroduction and Chapter 1
10th JulyChapter 2 and 3
17th JulyChapter 4 and Ruth in Mt 1:5

This course has two exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all contact hours for this course.

2. Certificate of Achievement

To obtain a Certificate of Achievement, students must:

  • attend a minimum of 80% of all contact hours
  • successfully complete and pass from a written assignment

Language: Applicants must be proficient in both Maltese and English.

Digital: Applicants must be digitally literate particularly, in use of office suites and internet access.

Award in Safeguarding Children and Vulnerable Adults – DTP

  Dar tal-Providenza
Safeguarding Others
MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Safeguarding Children & Vulnerable Adults is accredited at EQF/MQF Level 4, as Further Education Programme.

This short course will assist employees and volunteers who work with children and vulnerable adults or handle their data, to recognise the key principles of safeguarding and learn to create a safe environment for children, young people, and vulnerable adults.

The intended learning outcomes:

By the end of the course, students will be able to:

  1. familiarise themselves with safeguarding policies
  2. understand the legal obligations with child abuse
  3. identify signs and symptoms of abuse
  4. know the disclosures of abuse
  5. identify the principles of safeguarding
  6. practice professional boundaries
  7. know their legal obligations related to the Protection of Minors (Registration) Act (2011) and the Minors Protection Act (2019)
  8. learn about the different types of abuse and poor practice
  9. learn a standard response to a disclosure of abuse
  10. be able to recognise signs of abuse
  11. identify the actions to take if you have a concern and who can help

Dar tal-Providenza employees and volunteers

CodeMode of DeliveryValue
PFE/SCA4-23Blended Learning1 ECTS

The course is delivered over 5 contact hours. These 5 hours are delivered over two sessions:

  1. 3 hours – In person session (Face-to-Face Learning)
  2. 2 hours – recorded material which can be accessed on the PFI`s Moodle Portal (Blended Learning)

Students will also be given additional reading material which they can read in their own time.

You may find all the dates in the Calendar section below.

Each course is delivered over two sessions; (a) 3-hour, in-person session and (b) 2 hours of recorded material which can be accessed on the PFI`s Moodle Portal.

Course Starting April 2024
Lecturing Period
Mode of DeliveryDate & TimeVenue
In-person23rd April 2024Dar tal-Providenza
Recorded Material23rd – 30th April 2024Recorded videos on the VLE platform
Assessment Period:
AssessmentAvailable FromDue by
Short Multiple-Choice Online Exam30th April 20247th May 2024
Reflective Journal30th April 202430th May 2024

Each course is delivered over two sessions; (a) 3-hour, in-person session and (b) 2 hours of recorded material which can be accessed on the PFI`s Moodle Portal.

Course Starting May 2024
Lecturing Period
Mode of DeliveryDate & TimeVenue
In-person7th May 2024Dar tal-Providenza
Recorded Material7th May 2024 – 14th May 2024Recorded videos on the VLE platform
Assessment Period:
AssessmentAvailable FromDue by
Short Multiple-Choice Online Exam14th May 202421st May 2024
Reflective Journal14th May 202414th June 2024

Each course is delivered over two sessions; (a) 3-hour, in-person session and (b) 2 hours of recorded material which can be accessed on the PFI`s Moodle Portal.

Course Starting June 2024
Lecturing Period
Mode of DeliveryDate & TimeVenue
In-person4th June 2024Dar tal-Providenza
Recorded Material4th June 2024 – 11th June 2024Recorded videos on the VLE platform
Assessment Period:
AssessmentAvailable FromDue by
Short Multiple-Choice Online Exam11th June 202418th June 2024
Reflective Journal11th June 202411th July 2024

Each course is delivered over two sessions; (a) 3-hour, in-person session and (b) 2 hours of recorded material which can be accessed on the PFI`s Moodle Portal.

Course Starting July 2024
Lecturing Period
Mode of DeliveryDate & TimeVenue
In-person23rd July 2024Dar tal-Providenza
Recorded Material23rd July 2024 – 30th July 2024Recorded videos on the VLE platform
Assessment Period:
AssessmentAvailable FromDue by
Short Multiple-Choice Online Exam23rd July 20246th August 2024
Reflective Journal23rd July 202423rd August 2024

This course has three exit certificate options: 

  1. Certificate of Attendance

A Certificate of Attendance will be rewarded to students who have:

  • attended in-person session
  • watched all the recorded material
  • and did not submit any course assessments.
  1. Certificate of Participation 

A Certificate of Participation* will be rewarded to students who meet the attendance criteria and successfully conclude the course multiple choice test. (please check the calendar tab above for exam dates)

  1. Certificate of Achievement 

A Certificate of Achievement* is awarded to students who successfully concluded the course, that is;

  • meet the attendance criteria
  • sit and pass the short multiple-choice online exam (mentioned in point 2),
  • and also submit a written assessment

Click here to view the PFI`s Grading System

*To obtain a Certificate of Achievement or a Certificate of Participation, a student must attend all the contact hours and successfully conclude the assessment/s.

EQF/MQF Level: Level 4

Accreditation Category: Further Education Programme

Total ECTS: 2 ECTS

Teaching Institutions: Safeguarding Commission together with Pastoral Formation Institute

Award Institution: Pastoral Formation Institute

MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Safeguarding Children & Vulnerable Adults is accredited at EQF/MQF Level 4, as Further Education Programme.

Qualifications: Every application will be considered on its individual merits. The Pastoral Formation Institute accepts a wide range of qualifications, and we always try to judge applications on the basis of academic potential. We do consider a very wide range of academic, vocational, and professional qualifications, as well as work and other appropriate experiences and skills.

Language: Primary level understanding of Maltese and English.

Digital: Knows how to access the internet and use a word processor.


For courses offered in face-to-face learning and Blended Learning, it is required that applicants reside in the Maltese Islands and use their Maltese address in their application form.

For further information regarding visa requirements, head to Identity Malta’s VISA requirement for third-country nationals.

The Reality of the Family Today

  Ta' Mlit, Pastoral Centre, Mosta
Reality of the Family Today

Does the family change as much as society does, or does society change as much as the family? This question is asked and discussed repeatedly in different forums.

For society, but even more so for Christians, the family is at the center of human formation. A Christian can be a good Christian only if one is a good human being, and a good human being has a well-formed and balanced character.

This character formation is an ongoing process, mostly based on good familial interactions, where stages of life, events, and situations constantly change dynamics. It is not always easy to keep up with the constant changes, and this can put great pressure on relationships, which might lead to some struggles.

Family ministry, just like any other ministry, needs to read the signs of the times and use the tools of discernment to provide the necessary answers to the evolving questions.

These challenges faced by families today will be addressed by professionals to better equip family ministers.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 50% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi.

  • Chair Couples of family/couple groups in parishes
  • People who are interested in the subject

Target Audience Age: 18+

The course will take place on Mondays from 6:30pm to 8:30pm

DatesSession
6th MayLiving out one’s vocation within our families
13th MayStress management: Work-life balance
20th MayWhat is more important, being a parent or a spouse?
27th MayFinancial Burdens
3rd JuneEvolving children’s needs and teenagers

This course has two exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all
contact hours for this course.

2. Certificate of Achievement

To obtain a Certificate of Achievement, students must:

  • attend a minimum of 80% of all contact hours
  • successfully complete a written assignment

Language: Understanding Maltese and be fluent in English.

Digital: Applicants are required to be digitally literate especially, in office suites.

Award in Safeguarding Children and Vulnerable Adults

Safeguarding Others
MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Safeguarding Children & Vulnerable Adults is accredited at EQF/MQF Level 4, as Further Education Programme.

This short course will assist employees and volunteers who work with children and vulnerable adults or handle their data, to recognise the key principles of safeguarding and learn to create a safe environment for children, young people, and vulnerable adults.

The intended learning outcomes:

By the end of the course, students will be able to:

  1. familiarise themselves with safeguarding policies
  2. understand the legal obligations with child abuse
  3. identify signs and symptoms of abuse
  4. know the disclosures of abuse
  5. identify the principles of safeguarding
  6. practice professional boundaries
  7. know their legal obligations related to the Protection of Minors (Registration) Act (2011) and the Minors Protection Act (2019)
  8. learn about the different types of abuse and poor practice
  9. learn a standard response to a disclosure of abuse
  10. be able to recognise signs of abuse
  11. identify the actions to take if you have a concern and who can help

If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 33%  discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi

  • Employees who work with children and vulnerable adults
  • Employees who handle children and vulnerable adults` data
  • Volunteers who work with children and vulnerable adults
  • Volunteers who handle children and vulnerable adults` data.
CodeMode of DeliveryValue
PFE/SCA4-23Blended Learning1 ECTS

The course is delivered over 5 contact hours. These 5 hours are delivered over two sessions:

  1. 3 hours – In person session (Face-to-Face Learning)
  2. 2 hours – recorded material which can be accessed on the PFI`s Moodle Portal (Blended Learning)

Students will also be given additional reading material which they can read in their own time.

You may find all the dates in the Calendar section below.

Each course is delivered over two sessions; (a) 3-hour, in-person session and (b) 2 hours of recorded material which can be accessed on the PFI’s Moodle Portal.

May 2024
Lecturing Period
Mode of DeliveryDate & TimeVenue
In-person11th May 2024
from 9:00am to 12:00pm
Ta’ Mlit Pastoral Centre, Mosta
Recorded Material11th – 20th May 2024Recorded videos on the VLE platform
Assessment Period:
AssessmentAvailable FromDue by
Short Multiple-Choice Online Exam11th May 2024Monday 27th May 2024
Reflective Journal11th May 2024Thursday 27th June 2024

This course has three exit certificate options: 

  1. Certificate of Attendance

A Certificate of Attendance will be rewarded to students who have:

  • attended in-person session
  • watched all the recorded material
  • and did not submit any course assessments.
  1. Certificate of Participation 

A Certificate of Participation* will be rewarded to students who meet the attendance criteria and successfully conclude the course multiple choice test. (please check the calendar tab above for exam dates)

  1. Certificate of Achievement 

A Certificate of Achievement* is awarded to students who successfully concluded the course, that is;

  • meet the attendance criteria
  • sit and pass the short multiple-choice online exam (mentioned in point 2),
  • and also submit a written assessment

Click here to view the PFI`s Grading System

*To obtain a Certificate of Achievement or a Certificate of Participation, a student must; attend all the contact hours and successfully conclude the assessment/s.

EQF/MQF Level: Level 4

Accreditation Category: Further Education Programme

Total ECTS: 2 ECTS

Teaching Institutions: Safeguarding Commission together with Pastoral Formation Institute

Award Institution: Pastoral Formation Institute

MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Safeguarding Children & Vulnerable Adults is accredited at EQF/MQF Level 4, as Further Education Programme.

Qualifications: Every application will be considered on its individual merits. The Pastoral Formation Institute accepts a wide range of qualifications, and we always try to judge applications on the basis of academic potential. We do consider a very wide range of academic, vocational, and professional qualifications, as well as work and other appropriate experiences and skills.

Language: Primary level understanding of Maltese and English.

Digital: Knows how to access the internet and use a word processor.


For courses offered in face-to-face learning and Blended Learning, it is required that applicants reside in the Maltese Islands and use their Maltese address in their application form.

For further information regarding visa requirements, head to Identity Malta’s VISA requirement for third-country nationals.

Basic Customer Care Skills

Basic Customer Skills

For Parish Office Staff

This course aims to equip participants with both practical skills for front office roles and a deeper understanding of how these skills can be applied within the context of the Church’s mission and ethos. It emphasizes the importance of customer care not only as a professional responsibility but also as a form of ministry and outreach.

Thus, participants will have the opportunity to acquire the necessary skills in basic customer care and front office skills, as a means for new evangelisation.


If you are a registered pastoral worker with the Archdiocese of Malta, you can benefit from a 50% discount on this course. Start your application process as a pastoral worker on parrocci.knisja.mt/pfi.

Parish staff who work in the front office.

Target Audience Age: 18+

The course will take place on Wednesdays from 6:00pm to 8:00pm

DatesSession
8th MayCustomer Care as a form of Evangelisation
What is Customer Service?
a. Definition of ‘Customer’
b. Definition of ‘Care’ with also spiritual significance
15th MayCustomer Care service settings – specific to parishes and pastoral work
22nd MayAims and objectives of customer service in an organisation
29th MaySelf-Development in Customer Care service
5th JuneImportance of Customer Care service in the organisation.

This course has two exit certificate options:

1. Certificates of Attendance

The student will receive a Certificate of Attendance when attending a minimum of 80% of all
contact hours for this course.

2. Certificate of Participation
The student will receive a Certificate of Participation when attending a minimum of 80% of all
contact hours and successfully complete a short multiple-choice online exam.

Digital: Applicants are required to be digitally literate especially, in office suites.

Award in Creating & Animating Prayer Spaces

MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Creating and Animating Prayer Spaces is accredited at EQF/MQF Level 5, as a Higher Education Programme.

Students who successfully complete this course may apply for the Get Qualified Scheme which will enable them to benefit from a tax credit of 70% of the costs incurred (i.e. €87.50 will be refunded for this course).

This course offers participants a comprehensive understanding of establishing and managing prayer spaces within diverse settings. Through theoretical insights and practical training, participants will gain the necessary knowledge and skills to create and oversee prayer spaces effectively. Additionally, the course provides a transformative journey for participants, fostering deeper connections with themselves, others, the world, and the divine through engaging with prayer spaces. Participants will learn to accompany others on their spiritual journeys, facilitating exploration of faith, spirituality, and life’s fundamental questions in a supportive and interactive environment.

Emphasizing the shift from mere functionality to a more meaningful existence, the course encourages participants to appreciate and reflect upon relationships, recognizing the profound impact of mindful engagement. Whether in educational institutions, community centres, workplaces, or outdoor settings, participants will explore the versatility of prayer spaces, understanding their potential to enrich lives and foster spiritual growth.

  1. Define what a prayer space is;
  2. Identify different age groups of children and young people attending the prayer space;
  3. Communicate in different ways with children, young people, or adults according to their age, culture, and language during a prayer space;
  4. Identify suitable interested members of the staff/personnel who are willing to form a team to prepare and animate prayer spaces in their respective schools;
  5. Draw up a plan for planning, preparing, setting up, and running prayer spaces;
  6. Report what educators and students said after they have experienced prayer spaces for themselves;
  7. Evaluate what went well, identify difficulties and challenges in setting a prayer space;
  8. Understand that at the most basic level, prayer spaces give students a way to reflect and develop reflective thinking skills in terms of the four key relationships: the self, others, the world, and God;
  9. Make a connection between prayer spaces and other subjects
  1. Reflect personally on a prayer space;
  2. Plan a prayer space;
  3. Prepare for the setting of prayer spaces;
  4. Create simple and clear instruction cards, and prepare the resources related to the prayer space;
  5. Set up the physical prayer space in any given space and/or venue.
  6. Demonstrate a welcoming attitude to all children and young people of all faith and none who will be experiencing a prayer space;
  7. Lead the children and young people to the safe, hands-on, creative prayer space and, when necessary, animate the prayer spaces;
  8. Show a sense of accompaniment and being there for the person;
  9. Operate with other members of staff who wish to give a helping hand before, during, and after the setting of a prayer space activity;
  10. Recruit and train a prayer space team;
  11. Run a Prayer Space;
  12. Do a follow-up of a prayer spaces session.

This course is targeted at all those who wish to help children, young people, and adults grow in their prayer life, namely:

  • Educators,
  • Catechists,
  • Youth workers,
  • Youth leaders,
  • Youth ministers,
  • Religious counsellors,
  • Chaplains and lay chaplains,
  • Priests and religious.  

Target Audience Age: 18+

Throughout the course, participants will have the opportunity to engage with prayer spaces first-hand.

Participants will be introduced to the concepts of prayer, spirituality, and religion. Participants will also become aware of the differences between superficiality and meaning-making, focusing on being, and the development of symbolic language.

Participants will explore the significance of prayer spaces, which embody spiritual, reflective, inclusive, professional, and Christian values.

Participants will learn that prayer spaces help individuals reflect and develop reflective thinking skills, viewing this process in terms of four key relationships: the self, other people, the world, and the sacred/divine. They will also learn that spirituality is inherent in everyone, and that God, in various ways, interacts with and cares for each individual.

Participants will learn how to initiate prayer spaces.

Participants will learn how to select and develop prayer activities aimed at the self, others, the world, and God, incorporating a variety of learning styles, including writing, listening, observation, reading, and hands-on activities.

Participants will learn how to recruit and train an effective prayer space team. Participants will learn to select individuals who embody qualities such as prayerfulness, inclusivity, reflection, professionalism, and safety. Additionally, participants will discover techniques for establishing a welcoming prayer space accessible to all visitors. They will also gain insights into collecting feedback and producing follow-up reports.

This course will take place on Mondays and Wednesdays from 5:00pm to 8:00pm

DateSession Title
18th NovemberIntroduction to Prayer
20th NovemberThe Values of Prayer Spaces
25th NovemberThe Purpose of Prayer Spaces and Prayer Spaces Theology
27th NovemberPreparing for the setting of Prayer Spaces
2nd DecemberCreating Prayer Activities
4th DecemberRecruiting and training a prayer space team, running a Prayer Space and follow up

Certification:  

This course has three exit certificate options: 

  1. Certificate of Attendance

To obtain a Certificate of Attendance, students must attend at least 80% of the course’s contact hours. 

2. Certificate of Participation

To obtain a Certificate of Participation, students must attend at least 80% of the course’s contact hours and pass from short multiple-choice exam.

3. Certificate of Achievement 

To obtain a Certificate of Achievement, students must: 

  • attend at least 80% of the course’s contact hours 
  • pass from short multiple-choice online exam
  • pass from written assignment

EQF/MQF Level: Level 5

Accreditation Category: Higher Education Programme

Total ECTS: 2 ECTS

MQF

The Pastoral Formation Institute is licensed by MFHEA
(Licence #: 2013-FHI-023) as a Further and Higher Educational Institute. The Award in Creating and Animating Prayer Spaces is accredited at EQF/MQF Level 5, as a Higher Education Programme.

Funding
Students completing the Award in Creating & Animating Prayer Spaces may apply for the Get Qualified Scheme which will enable them to benefit from a tax credit of 70% of the costs incurred (i.e. €87.50 will be refunded for this course).

Teaching and Awarding Institution: Pastoral Formation Institute

Qualifications: Every application will be considered on its individual merits. The Pastoral Formation Institute accepts a wide range of qualifications, and we always try to judge applications on the basis of academic potential. We do consider a very wide range of academic, vocational, and professional qualifications, as well as work and other appropriate experiences and skills.

Language: Primary level understanding of Maltese and English.

Digital: Knows how to access the internet and use a word processor.